The Ameriflex Employer Portal provides access to detailed COBRA participant information to support accurate administration and oversight. This guide walks through how to locate and review a member’s COBRA account details within the portal.
To access specific details of a member's COBRA account, complete the following steps:
1. Log into your account through the Employer Portal.
2. Once on the home page, locate and click the Participants tab to the left of the page.
3. Check the Show COBRA QBs box.
4. Select the member's name from the list.
5. Once viewing the specific member's information, select the COBRA tab to the left of the page.
6. You will then have access to the member's profile and can view the following data (Event Type, Election Window, COBRA Eligible Plans).
7. To see additional details about the Life Event, you can select the three-dot ellipsis in the top right corner of the Life Event and choose the View Details option.
8. The Termination Details screen will appear.