Need Help With Your Telescope Account?

This article provides information on where you can direct your Telescope Health questions and concerns.

Setting Up Your Account

Ready to use Telescope Health? Here's how to set up your account: 

1. Check Your Email: Look for a welcome email from [e-mail]. If you haven't received it, please contact your HR department for assistance. 

2. Set Your Password: In the welcome email, click on Set your password to create your login credentials. 

3. Access Telescope Health: You can now access Telescope Health in one of two ways:

• Download the Telescope Health App: Search for "Telescope Health" in the Apple App Store or Google Play and install the app. 
• Log in via Browser: Visit the Telescope Health Dashboard to access your account directly in your browser. 

Now your Telescope Health account is ready to use!

Note: You may only receive assistance from Telescope once your plan year has started. For example, you cannot receive support on December 25th for a plan that begins on January 1st.

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Telescope Health App

For questions about the Telescope Health App, check out the demo video below:

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If you need additional help with an existing Telescope Health account, direct your inquiries to the following phone number or email:

• Phone: [phone]
• Email: [e-mail]